Effective Date: September 10, 2026
At CLIVORAA, we believe every purchase should come with clear, transparent payment terms and straightforward billing. This Payment Policy explains which payment methods we accept, how transactions are processed and verified, how taxes are calculated, and what happens when a refund is approved. We recommend reading through it before checking out so you know exactly what to expect.
Unless otherwise noted, every price shown on our website is listed in United States Dollars (USD).
Payment Methods We Accept
We currently support the following secure payment options for purchases made through our website:
Stripe
PayPal
Affirm
Afterpay
Only the payment methods actively displayed at checkout can be used to complete your order. If your preferred method isn’t listed, it currently isn’t supported for purchases through our store.
Authorizing Your Payment
When you place an order with us, you’re giving both CLIVORAA and our payment processing partners permission to charge the total amount shown at checkout, including any applicable shipping fees and taxes.
Before an order is accepted, your payment may go through a series of checks, including authorization, identity verification, and fraud screening. Simply submitting an order does not automatically mean your payment has been approved or that your order has been accepted—confirmation only happens once these checks are successfully completed.
Pricing and Currency
Every price you see on our site—including product costs, shipping fees, and any taxes that apply—is displayed in USD. We encourage you to review your order summary closely before finalizing your purchase, paying particular attention to your billing details, shipping address, and selected payment method, since errors at this stage can delay processing.
Keeping Your Payment Secure
All transactions on our site are handled by established third-party payment processors (such as Stripe, PayPal, Affirm, and Afterpay) that use industry-recognized security protocols to protect your information during checkout.
CLIVORAA does not retain your full card details or banking information on our own servers; that data is handled directly by our secure payment partners under their own strict security standards. While we take reasonable steps to safeguard every transaction, no online payment system can promise complete immunity from every possible risk.
Reviewing and Verifying Orders
To protect both our customers and our business from fraudulent activity, some orders may go through an additional review step before they’re released for shipment.
This review can involve confirming your payment details, cross-checking your billing information, validating your shipping address, or requesting further proof of identity. If we’re unable to complete this verification successfully, your order may be delayed, we may reach out for more information, or in some cases the order may need to be cancelled altogether.
When a Payment Doesn’t Go Through
If a payment attempt is declined or fails to process, we won’t be able to move forward with your order until a successful payment is received.
Declined payments can happen due to authorization holds placed by your bank, account restrictions, incorrect billing details, or insufficient funds. If this happens, we suggest reaching out to your bank or payment provider (or your chosen financing provider like Affirm or Afterpay) directly before trying again.
Sales Tax and Other Charges
Where required by law, applicable sales tax is automatically calculated and added to your order total. This amount is always shown clearly during checkout before you confirm and submit payment. The exact tax rate applied depends on your shipping destination and local tax regulations.
How Refunds Work
Refunds, once approved, are always issued back to the same payment method that was originally used to place the order—we are unable to redirect a refund to a different card, bank account, or alternative payment service.
Full details on refund eligibility, timelines, and the return process can be found in our Return Policy. After we receive and inspect an approved return, refunds are typically processed within 5 to 10 business days. Your financial institution or provider may require additional time for the funds to reflect in your account.
Order Holds for Suspicious Activity
We reserve the right to review, flag, or place a hold on any order that raises concerns during verification or shows signs of unusual purchasing patterns. This might involve temporarily pausing fulfillment while we investigate or cancelling the order if legitimacy cannot be confirmed.
Payment Disputes and Chargebacks
If you believe there’s been an error with a charge on your account, we encourage you to contact our support team directly first so we can investigate and work toward a resolution. Filing a chargeback with your bank or provider without reaching out to us can slow down the process and may result in your account being restricted from future orders.
Store Policies
Review our other store guidelines via the links below:
Contact Us
If you have any questions about payments, billing, or this policy, our team is ready to help:
Business Name: CLIVORAA
Legal Business Name: Empire Furniture Home Decor
Website: https://clivoraa.site/
Support Email: info@clivoraa.site
Phone Number: +19168510033
Business Address: 3160 Gold Valley Dr #100, Rancho Cordova, CA 95742, United States
Customer Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (PDT)
Live Chat Support: Available 24/7
Response Time: Within 24 to 48 hours during business days
Time Zone: Pacific Daylight Time (PDT)